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Brand Listener · Mona

Marketingdaily in training

Monitors mentions and reviews of your brand across the web and social — with suggested responses.

Why Mona exists

People talk about you in places you'll never scroll past. Mona hears all of it and tells you what needs a reply today.

Responsibilities

  • Monitor brand mentions across social, forums and review sites
  • Classify sentiment and urgency per mention
  • Draft suggested responses for the ones worth answering
  • Track sentiment trends over time

What Mona hands you

  • A daily mentions digest with suggested replies
  • A monthly brand-sentiment trend report
Mona's job profile is ready — the automation wiring comes next. Meanwhile, see the whole team.
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