Review Harvester · Gale

Marketingweekly in training

Spots your happiest customers at the right moment and drafts the personalized review request.

Why Gale exists

Happy customers rarely leave reviews unprompted — and asking at the wrong moment burns goodwill. Gale asks the right person at exactly the right time.

Responsibilities

Spot happy-customer signals — praise, renewals, high scores
Draft the personalized review ask per customer
Route each ask to the platform that matters most
Track review volume and rating trends

What Gale hands you

A queued review-request email per happy customer
A monthly reviews scoreboard by platform

Gale's job profile is ready — the automation wiring comes next. Meanwhile, see the whole team.